Hubnity Privacy Policy

Last updated: June 22, 2026

This Privacy Policy describes how FENS Trade FZ-LLC, the company operatinghttps://hubnity.eu(together referred to as "Hubnity", "we", "us", and "our"), collects, uses, shares, and processes your information. It outlines how we handle your personal data when delivering Hubnity services, including those available via our website at https://hubnity.eu, as well as our mobile, browser, and desktop applications, and any other services that reference this Policy (collectively, the "Services").

This document also explains your privacy rights. Our Terms of Service set out additional conditions governing your use of the Services. Together with this Privacy Policy, our Terms of Service, Data Processing Agreement ("DPA"), Refund Policy, Spam Guidelines, and any other applicable agreements between Hubnity and the Customer, which may be updated from time to time, form the "Agreement." By accessing, downloading, registering, purchasing, or otherwise using the Services, you agree to this Agreement.

Please carefully review this Privacy Policy and all other applicable parts of the Agreement before using the Services. By accessing or creating an account, you acknowledge that you accept the Agreement and consent to our collection, processing, use, storage, disclosure, and transfer of your Personal Data as described here. If you do not agree with the full Agreement, you must not access or use the Services.

We may update this Privacy Policy at any time. When changes are made, we will indicate this by updating the "last updated" date. We recommend reviewing this Policy periodically to stay informed about how your data is handled.

If you have any questions, requests, feedback, or concerns about this Privacy Policy or our practices, or if you wish to opt out of communications or exercise your privacy rights, you may contact us:

General contact info:

Hubnity has a dedicated privacy team to oversee data protection. You may reach us atinfo@hubnity.eu

EU Representative: In accordance with Article 27 of the GDPR, we have appointed a representative in the European Union to act on data protection matters for individuals in the EEA. You may contact our EU representative at:

We process your Personal Data in order to operate our business and deliver our Services. By agreeing to the Terms, you confirm that you understand how and why your data is used. If you do not agree to this processing, you should not use the Services. We are not responsible for the privacy practices or content of third-party services that may interact with ours, and we encourage you to review their policies separately.

"Personal Data" refers to any information that can identify an individual, directly or indirectly. This includes details such as name, address, phone number, email, payment details, identifiers, or location-related data. It also includes activity-related data linked to an individual. Aggregated or anonymized data that cannot identify a person is not considered Personal Data. We may use such aggregated data without restriction.

We process your information based on several legal grounds, including:

When processing is based on consent, we obtain it explicitly, and you may withdraw it at any time by contacting us at info@hubnity.eu. When relying on legitimate interests, we ensure your rights are not overridden by those interests.

Account Information: You may create a Services Account to access additional features. Registration is optional, but required for certain functionality. Account setup may include credentials such as username and password, along with other personal details.

To create an account, we may request:

• 1.Full name, email, company size, password, optional phone number.
• 2.Optional profile photo upload.

For organization accounts, we may request:

• 1.Organization name, team size, currency, optional logo, settings, member emails and roles.

Payment Information: We may process payment-related details such as card numbers, expiration dates, CVV, billing address, and banking details to complete transactions.

Payments are handled by third-party providers. We do not store full payment card details. These are processed by our Service Providers and are subject to their own privacy policies.

Task Information: We collect content entered into the Services, such as messages, attachments, or activity updates.

Correspondence Information: We may store messages, emails, and contact details when you communicate with us, subscribe to updates, or request support. These are used solely to respond or provide service-related communication.

You may opt out of communications at any time by emailing us at info@hubnity.eu or using unsubscribe links in messages. Some essential service communications may still be sent.

Support Information: Information provided via support requests is used solely to assist you. Please avoid sharing sensitive data unnecessarily.

Form Information: We may collect data submitted through forms for contact or service-related purposes.

User Contributions: Content shared publicly or with other users is done at your own risk and may be visible to others.

Public Information: We may collect publicly available data. Anything shared publicly may be accessed and processed by us.

We do not collect sensitive categories of personal data such as health data, biometric data, political views, or similar special categories.

We automatically collect usage data such as IP address, device information, browser type, and interaction patterns to improve our Services.

This data is generally processed based on legitimate interests, though in some cases consent may apply.

Your browser may transmit technical data automatically, and we may collect information about your device, operating system, and usage behavior.

This may include:

• 1.IP address, browser type and version;
• 2.OS, ISP, device IDs, and network information;
• 3.device settings;
• 4.browser settings;
• 5.pages visited within the Service;
• 6.referring and exit pages;
• 7.location and interaction data;

This information may be used to personalize and improve your experience. Cookies may be disabled in your browser, but this can affect functionality.

We may combine anonymized usage data for analytics and service optimization, but it is not linked to personally identifiable data.

Geo-location information: Mobile devices may share location data (GPS) to enhance experience. You can disable this in your device settings.

Social media data: When interacting through third-party platforms, we may receive limited profile data such as name, email, photos, or public activity depending on your settings.

Analytics information: We use analytics tools to understand usage, performance, errors, and improve the Services. This data is not linked to personal identifiers.

Log data: We collect technical logs including IP, device details, timestamps, pages visited, search terms, and similar information for service operation and improvement.

Desktop app data: We may collect activity-related data such as active time, app usage, screenshots, and task information to measure productivity and improve functionality.

The system does not record keystrokes. Screenshots and activity data are securely transmitted and processed through encrypted channels.

Cookies and consent: We use cookies and similar technologies, grouped into categories: strictly necessary (required to run the site, such as security and your session), functional, analytics, and marketing. Where required by law, non-essential cookies are set only with your consent. You can review and change your choices at any time via the "Cookie Settings" link in our website footer, or by managing cookies in your browser, though disabling some cookies may impact functionality.

Mobile app and GPS data: When you enable location access, our mobile application collects your device's GPS location and transmits it to our servers to provide location and time-tracking features. You can disable location access at any time in your device settings, which may limit related functionality.

Other tracking technologies: We may use pixels, beacons, and similar technologies to analyze usage and improve services.

Advertising: We use third-party advertising partners and networks to deliver and measure marketing across our site and other platforms, including personalized and retargeted ads based on your interactions. These partners may set cookies or use similar technologies. You can opt out of marketing cookies via our "Cookie Settings" or the interest-based advertising tools described below.

We only share personal data when necessary to provide Services or when required by law, and never sell it without legal basis or consent.

We may share data with:

Service Providers (Sub-processors): Third parties who help us operate the Services under strict data protection obligations, such as cloud hosting and storage, payment processing, error monitoring, content delivery and security, and email delivery. A current list of our sub-processors is available on our Sub-processors page.

Data may be shared only to perform assigned tasks or comply with legal requirements.

• 1.vendors providing operational services under confidentiality;
• 2.entities involved in mergers, acquisitions, or asset transfers;
• 3.authorities when required by law or legal process.

Business transactions: In the event of mergers, acquisitions, or restructuring, user data may be transferred as part of business assets.

Legal compliance: We may disclose data when required by law or to protect rights, prevent fraud, or ensure safety.

Aggregated data: We may share anonymized and aggregated statistics that do not identify individuals.

We aim to ensure that every individual is granted the rights required under the applicable laws of their jurisdiction. Depending on where you are located, some of the rights described in this Privacy Policy may not apply to you.

You may have various rights regarding the personal information we process about you. Some of these rights are available only in specific cases, depending on your jurisdiction. If you want to access, update, restrict, modify, or delete your personal data, you can do so by contacting us at info@hubnity.eu. Upon request, we will inform you whether we hold any personal data about you. In certain situations, you may also request limitations on how we use your data, ask for deletion, or receive a copy of your data in a portable format.

Where these rights are required by applicable law, including for individuals in the European Union ("EU"), the following rights may be available:

• 1.the right to access (GDPR, Article 15);
• 2.the right to rectification (GDPR, Article 16);
• 3.the right to erasure (GDPR, Article 17);
• 4.the right to restrict processing (GDPR, Article 18);
• 5.the right to object (GDPR, Article 21);
• 6.the right to data portability (GDPR, Article 20);
• 7.the right to lodge a complaint with a data protection authority (GDPR, Article 77);

You may also submit a complaint to the relevant Supervisory Authority. A list of these authorities can be found here:https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need help exercising your rights, you can contact us using the details below, and we will respond in accordance with applicable law. In some cases, we may need to continue processing your data for reasons such as security, fraud prevention, legal obligations, or regulatory compliance. If so, we will explain this in our response.

If we process your data based on legitimate interests or public interest, you may object in certain situations. When this happens, we will stop processing your data unless we have compelling legal grounds or a legal requirement to continue. If your data is used for direct marketing, you can opt out at any time using the unsubscribe link or your account settings.

If you previously gave consent for data processing, you may withdraw it at any time by contacting us at info@hubnity.eu. Withdrawal of consent does not affect processing that occurred before the withdrawal.

If you no longer wish to use the Services or receive service-related communications (excluding legally required notices), you can contact us using the information provided above.

If you access Hubnity as an employee, your employer may have direct access to your data. If you are an independent contractor, the organization you work with may also access your data. Hubnity employees may access your data for purposes such as testing, improving the product, notifying you about updates, or fulfilling service obligations. For more information, please refer to our Terms of Service.

Access to the information we have collected about you: We provide tools within the Services that allow you to access, update, correct, or delete your personal data. You may also contact us to review what information we hold about you, verify its accuracy, request changes, or withdraw consent. Please note that deleting or restricting data may limit or disable certain features of the Services.

Data retention: We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, maintain an active account, or provide Services. We may also retain data to comply with legal obligations (such as tax or accounting requirements), resolve disputes, enforce agreements, or for other purposes described in this Policy. Log files may be stored for a limited period unless needed for security, performance improvements, or legal requirements. After account deactivation or termination, some data may be retained for backup, archival, or audit purposes for a reasonable period.

Opting-out of communications from us: You may unsubscribe from non-essential communications by following the instructions in our emails or by contacting us. However, you cannot opt out of essential service messages such as security alerts, account updates, or system notifications.

Do Not Track: We do not currently respond to "Do Not Track" signals from browsers or devices. Third parties may still collect information about your activity across different sites over time. You can opt out of interest-based advertising via https://www.aboutads.info/choices/ or by disabling cookies in your browser settings.

We take the protection of your personal data seriously. We implement reasonable and appropriate safeguards to protect your data from unauthorized access, loss, alteration, disclosure, or destruction, in line with industry standards. However, no system can be completely secure, and we cannot guarantee absolute protection of your data. Any transmission of data is done at your own risk.

You are also responsible for maintaining the security of your account. Your account is protected by a password, and you should keep it confidential, choose it carefully, and log out after use. You are responsible for all activity that occurs under your account. We may suspend or terminate access if we suspect unauthorized sharing of login credentials.

We also require our Service Providers to apply appropriate security measures to protect your data. Access is limited to authorized personnel who need it for legitimate business purposes. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security of your information.

When you act on behalf of a company or provide personal data of others, you are considered the data controller, while Hubnity acts as the data processor. As the controller, you are responsible for ensuring lawful processing of personal data and compliance with applicable privacy laws. You must also ensure appropriate agreements are in place with any data processors. Hubnity's Data Processing Agreement (DPA) sets out these obligations.

We process personal data only for purposes that are consistent with its original collection or your authorization. We take reasonable steps to ensure that the data we hold is accurate, complete, up to date, and suitable for its intended use.

Data hosting and residency: Customer data is hosted on infrastructure located in the European Union (Germany), provided by IONOS, including object storage for files and screenshots. Hosting primary data within the EU supports the data protection expectations of our European customers.

International data transfers: Privacy and data protection laws vary between countries. Your information may be processed or stored in any country where we or our Service Providers operate. When your data is transferred across borders, it may be subject to different legal protections than in your home country. We only transfer data where legally permitted and rely on appropriate safeguards, such as Standard Contractual Clauses, to ensure it remains protected. Hubnity remains responsible for data transferred to third parties acting on its behalf.

In addition to the safeguards described under "Data security" above, where available you may enable Multi-Factor Authentication (MFA) to further protect your account. Organizations may also require MFA for all members of their workspace. You remain responsible for keeping your login credentials confidential and for securing access to your account.

To maintain security, transparency, and accountability, Hubnity may record administrative and account-related activity. Such records may include:

• 1.login and logout events;
• 2.security-related actions;
• 3.permission and role changes;
• 4.workspace administration actions;
• 5.account configuration changes;
• 6.API access events.

Audit logs may be retained for security, compliance, troubleshooting, and operational purposes.

Hubnity provides productivity and workforce management tools that may include time tracking, activity monitoring, screenshots, application and website usage tracking, and location services. Organizations using these features are solely responsible for informing employees and contractors about monitoring, obtaining any required consents, and complying with applicable employment and privacy laws in their jurisdiction.

Hubnity acts as a technology provider and processes this data on the organization's behalf; it does not determine how individual organizations implement workplace monitoring. Related obligations are set out in our Data Processing Agreement.

Hubnity may use artificial intelligence, machine learning, or automated analytical technologies to improve productivity insights, reporting, workflow recommendations, scheduling suggestions, and platform functionality.

Any automated recommendations or generated insights are intended to support decision-making and should not be the sole basis for employment, disciplinary, financial, or contractual decisions. Human review may be required before acting on certain AI-generated outputs.

Hubnity may offer integrations with third-party platforms, services, and applications. When you authorize an integration, Hubnity may exchange information with the connected service according to the permissions you or your organization grant. Examples may include payroll providers, accounting software, project management tools, communication platforms, cloud storage services, and customer relationship management systems.

Hubnity is not responsible for the privacy practices, security measures, or content of third-party services. Your use of those services is governed by their own terms and policies.

Hubnity maintains procedures for identifying, investigating, managing, and responding to security incidents. In the event of a confirmed personal data breach that triggers notification obligations under applicable law, we will notify affected customers and authorities within legally required timeframes.

Such notifications may include a description of the incident, the categories of affected information, the potential impact, the corrective measures taken, and recommended actions where applicable.

Hubnity is committed to supporting customers in meeting applicable privacy, security, and compliance requirements. Depending on the services used, we may support compliance efforts relating to the General Data Protection Regulation (GDPR), the UK GDPR, the UAE Personal Data Protection Law (PDPL), applicable employment privacy regulations, and international data transfer requirements.

Organizations remain responsible for their own legal compliance obligations and the implementation of their internal privacy practices.

Hubnity believes that productivity monitoring should be implemented responsibly, proportionately, and transparently. Our platform is designed to help organizations improve accountability, efficiency, project management, and operational visibility while respecting privacy and legal requirements. We encourage all customers to adopt fair and transparent monitoring policies and to communicate clearly with their teams about the use of productivity tracking features.

Our Services are not intended for users under 18 years of age. We do not knowingly collect data from minors. If such data is identified, it will be deleted where required.

We regularly review our compliance with this Privacy Policy and applicable privacy frameworks. We encourage users to contact us with concerns so we can investigate and resolve issues.

If internal resolution is not successful, disputes may be handled through an independent third-party mechanism.

We may revise this Privacy Policy from time to time. You can always find the most current version of this Privacy Policy on this page. If we make material changes, we will notify you through our platform or via email.