Hubnity

Shandura ziito zvemushandi kuita zvakajeka, zvinyorwa zvagadzirira masevhisi

Tevera kupinda, nguva inobudirira, nemishumo pachikwata chimwe nechimwe pasina kuwedzera kutarisa nemaoko.

Muyedzo weTeam wemazuva 14 wevaridzi vatsva vanokodzera; kamwe chete pamuridzi.
Zviwanikwa zvechivanzo
Mushandi wecall center achiongorora madashboard evashandi eHubnity

    Zvinogona kuita Call Center

    Chengeta kushanda kwemasevhisi kuchionekwa mu nzvimbo imwe chete yebasa

    Ongorora nguva, kupinda, mutoro webasa, kuronga nguva, nemishumo yemushandi pasina kugadzirazve zuva kubva kumasisitimu akasiyana.

    01

    Mutoo wecall center

    Kutevera Mushandi

    Mabasa emushandi

    Tarisa mushandi wese nechinyorwa chakajeka

    Tevera maawa ebasa, masessions ari kushanda, nekuwanikwa kwemushandi sezvinoitika basa. Wana kuonekwa kwakazara kwekushanda kwecall center yako pasina kuvandudza nemaoko.

    Tarisa ziito zvemushandi nemaawa ebasa zvichiitika

    Dashboard yekutevera mushandi yeHubnity

    Mabasa emushandi

    Shandura data yeziito kuita ruzivo rwekubudirira mubasa

    Nzwisisa kubudirira mubasa kwechikwata neongororo yakadzama, ona mitoo, uye ita sarudzo dzinobva padata dzinovandudza kushanda kwese.

    Yera kugona kwechikwata nemitoo yekubudirira mubasa

    Dashboard yeongororo yekubudirira mubasa yeHubnity

    Mabasa emushandi

    Ramba wakabatana nevashandi venyu vese

    Tevera mamiriro evashandi, mitoro yebasa, nekuwanikwa pazvikwata kuitira kuenzana kwekushanda nehunhu hwakanaka hwevatengi.

    Tevera mamiriro, mitoro yebasa, nekuwanikwa kwechikwata

    Rondedzero yevashandi veHubnity ine mabasa, mamiriro, nemapurojekiti

    Mabasa emushandi

    Yera kubudirira mubasa kunokosha

    Tarisa miyero inokosha, ongorora kubudirira mubasa kwechikwata, uye gadzira mishumo inoshandiswa inobatsira vatungamiriri kuvandudza kubudirira mubasa.

    Ongorora maKPI nemiyero yekubudirira mubasa yecall center

    Dashboard yemishumo yekubudirira mubasa yeHubnity

    Mabasa emushandi

    Ongorora mishumo uye wana mitoo

    Shandisa maonero emishumo ariko kuongorora zvinyorwa zvenguva, mamiriro eziito, nemitoo yekubudirira mubasa inodzokorora.

    Ongorora zvinyorwa zvenguva nemamiriro ekubudirira mubasa

    Dashboard yeruzivo rwunozviitika rweHubnity

    Mabasa emushandi

    Chengeta zvinyorwa zvekupinda zvichitongwa

    Ongorora zvinyorwa zvekupinda, ziito zvechikwata, nezvisaririra kuitira kuti vatungamiriri vatevere nemamiriro akakodzera.

    Ongorora zvinyorwa zvekupinda nezvisaririra zvakajeka

    Chinyorwa chemasessions eHubnity chine huwandu hwemazuva nemamiriro ekubvumirwa

    Mutoo webasa

    Kutevera Nguva kweCall Center yeHubnity Kunoshanda Sei

    Ona kuti Hubnity inobatsira sei zvikwata zvecall center kutevera nguva, kuvandudza kubudirira mubasa, nekuvandudza mabasa evashandi.

    1. Danho 1

      Gamuchira vashandi vako mumaminitsi

      Koka chikwata chako checall center kuHubnity uye utange kutevera basa kubva pane chero chishandiso. Kuseta kunotora maminitsi mashoma uye hakudi kugadziriswa kwakaoma.

    2. Danho 2

      Batanidza nguva nekubudirira mubasa zvichizviitika

      Tevera ziito zvemushandi, tarisa mitoo yekubudirira mubasa, uye uwane kuonekwa kwakajeka kweiyo nguva yebasa chikwata chako chinoshandisa.

    3. Danho 3

      Shandura data yevashandi kuita sarudzo dzakanaka

      Shandisa mishumo yakadzama nemamiriro ekubudirira mubasa kuona zvinodzivirira uye kutungamira hurukuro dzekutevera.

    Vatungamiriri vecall center vachiongorora kubudirira mubasa kwemushandi neongororo yevashandi

    Kushanda kweCall Center

    Ita kushanda kunozivikanwa kwakanyanya kushanda kwecall center

    Tsigira kushanda kwecall center nekutevera nguva, ongororo yekubudirira mubasa, nezvinyorwa zvagadzirira ongororo.

    Mibvunzo inowanzobvunzwa

    Zvese Zvaunofanira Kuziva Nezve Kutevera Nguva kweCall Center

    Mhinduro pamusoro pekupinda, kubudirira mubasa, kuronga nguva, nemishumo yezvikwata zvecall center.

    Kutevera nguva kunopa kuonekwa kwakajeka kweziito zvemushandi, kuchibatsira vatungamiriri kuona mitoo yekubudirira mubasa, kuvandudza vashandi, uye kuvandudza kushanda kwese.

    Hongu. Hubnity inokubvumira kutarisa maawa ebasa, kupinda, nekubudirira mubasa pazvikwata zvinoshanda kure, zvakavhengana, uye zviri muhofisi kubva padashboard imwe chete.

    Unogona kutevera maawa ebasa, mwero wekubudirira mubasa, kupinda, kushandiswa kwenguva, mabasa echikwata, nedzimwe ongororo dzevashandi kuti uite sarudzo dzebhizimusi dzakanaka.

    Hubnity inopa kuonekwa kwenguva yakatevedzwa, kupinda, nemamiriro eziito kuitira kuti vatungamiriri vagone kuongorora mitoo nekutevera zvisaririra.

    Hubnity inopa maonero emishumo nekubudiswa kweiriko kwePDF kana CSV kunogona kushandiswa nevatungamiriri kuongororo yemukati kana yevatengi.

    Hongu. Hubnity yakagadzirirwa kukura pamwe nebhizimusi rako, kunyange uchitonga chikwata chidiki chekutsigira kana kushanda kwecall center guru kwenzvimbo zhinji.

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