Ron BPO dilivri frɔm klayɛnt kɔntɛks to apruvɛd rekɔd.

Kɔnɛkt projɛkt ɛn tim dɛn to rivyuebul tɛm ɛntri, aktiviti kɔntɛks, apruvɔl, ɛn PDF ɔ CSV ɛkspɔt.

Hubnity tɛm ɛntri dɛn wit aktiviti ɛn apruvɔl stetɔs

BPO opareyshɔn flo

Fala dilivri frɔm klayɛnt setɔp to ɛkspɔt

Kɔnɛkt ich klayɛnt ɛn projɛkt to di tim we de du di wok, dɛn rivyu, apruv, ɛn ɛkspɔt di rekɔd dɛn we kɔmɔt.

01

BPO wɔkflo

Klayɛnt ɛn Projɛkt

BPO wɔkflo · 01 / 05

Ɔganayz dilivri bay klayɛnt ɛn projɛkt

Kip klayɛnt wok kɔnɛkt to di projɛkt dɛn usay tɛm, bɔjɛt, ret, ɛn tim asaynmɛnt dɛn de manej.

  • Klayɛnt ɛn projɛkt strɔkchɔ
  • Projɛkt bɔjɛt ɛn ret dɛn
  • Klia onaship fɔ trak wok
Hubnity klayɛnt projɛkt ovaviyu

BPO wɔkflo · 02 / 05

Kech tɛm frɔm di dilivri tim we dɛn asayn

Asayn mɛmba dɛn to projɛkt dɛn ɛn kip ɔtomatik ɔ manyual wok rekɔd dɛn togɛda na wan ɔganayzeshɔn wokspes.

  • Projɛkt mɛmba asaynmɛnt dɛn
  • Ɔtomatik ɛn manyual tɛm rekɔd dɛn
  • Tim aktiviti ovaviyu
Hubnity analitiks lɛja wit de-fɔ-de total dɛn bay mɛmba

BPO wɔkflo · 03 / 05

Rivyu aktiviti wit kɔntɛks we izi fɔ ɔndastand

Yuz tɛm, aktiviti, aplikeshɔn ɛn URL dɛn, aydul rekɔd, ɛn opshɔnal skrinshɔt dɛn fɔ investiget wok bifo yu apruv am.

  • Aktiviti sinal dɛn we izi fɔ ɛksplen
  • Trakin ɛvidɛns we yu fit kɔnfigyu
  • Mɛmba ɛn projɛkt kɔntɛks
Hubnity wɔkfos sinal dashbɔd

BPO wɔkflo · 04 / 05

Apruv rekɔd dɛn aftɔ managa rivyu

Rivyu tɛm ɛntri dɛn, rizɔlv ɛksɛpshɔn dɛn, ɛn apruv di piriɔd bifo rekɔd dɛn muv go na ripɔtin ɔ payrol andɔf.

  • Tɛmshit dɛn redi fɔ rivyu
  • Apruvɔl istri
  • Klia piriɔd stetɔs
Hubnity tɛm ɛntri dɛn redi fɔ rivyu

BPO wɔkflo · 05 / 05

Ɛkspɔt wan klia rekɔd fɔ di nɛks wɔkflo

Yuz de-fɔ-de ɛn samari ripɔt dɛn fɔ chɛk di piriɔd we yu pik, dɛn ɛkspɔt di rekɔd dɛn we de as PDF ɔ CSV.

  • De-fɔ-de ɛn samari ripɔt dɛn
  • PDF ɛkspɔt
  • CSV ɛkspɔt
Hubnity de-fɔ-de ripɔt redi fɔ ɛkspɔt

Bil fɔ skel

Kip klayɛnt dilivri wit strɔkchɔ as yu tim de gro

  1. Stɛp 1

    Mek di klayɛnt ɛn projɛkt kɔntɛks

    Ɔganayz trak wok ɔndɔ di rayt klayɛnt ɛn projɛkt so managa dɛn fit rivyu tɛm, ret, bɔjɛt, ɛn dilivri rekɔd dɛn togɛda.

  2. Stɛp 2

    Asayn di tim ɛn kech wok rekɔd dɛn

    Ad projɛkt mɛmba dɛn ɛn kip dɛn ɔtomatik ɔ manyual tɛm rekɔd dɛn kɔnɛkt to di wok we dɛn rispɔnsibul fɔ.

  3. Stɛp 3

    Rivyu di piriɔd ɛn prepia di ripɔt

    Chɛk aktiviti kɔntɛks ɛn tɛmshit ɛksɛpshɔn dɛn, apruv di rekɔd dɛn, ɛn ɛkspɔt di piriɔd we yu pik as PDF ɔ CSV.

Dilivri tim de wok na Hubnity-brandɛd opɛn-plan ɔfis
Kɔmɔn kwɛschɔn dɛn

Ɔltin we yu nid fɔ no bɔt BPO tɛm manejmɛnt

Klia ansa dɛn bɔt vizibiliti, ripɔtin, ɛn tɛm manejmɛnt fɔ BPO tim dɛn we de gro.

Yes. Ɔganayzeshɔn dɛn fit mek klayɛnt ɛn projɛkt, asayn mɛmba dɛn, ɛn kip trak wok kɔnɛkt to di rayt dilivri kɔntɛks.

Yes. Tim mɛmba dɛn fit rekɔd wok tru sɔpɔtɛd Hubnity trakin opshɔn dɛn wetin managa dɛn rivyu rekɔd dɛn sɛntrali bay mɛmba, projɛkt, ɛn ripɔtin piriɔd.

Managa dɛn fit rivyu tɛm ɛntri dɛn ɛn di aktiviti ɛvidɛns we dɛn ɔganayzeshɔn alaw, insaydin aplikeshɔn ɛn URL dɛn, aydul rekɔd dɛn, ɛn opshɔnal skrinshɔt dɛn.

Hubnity prepia rivyuebul tɛm rekɔd fɔ andɔf to payrol. Managa dɛn fit apruv tɛmshit ɛn ɛkspɔt ripɔt dɛn we de, bɔt di pej nɔ klem se i gɛt bilt-in payrol prosɛsin.

Hubnity gi tɛm, aktiviti, projɛkt, ɛn ripɔtin rekɔd dɛn we tim dɛn fit yuz igɛda wit dɛn savis-manejmɛnt prosɛs. I nɔ klem se i gɛt wan spɛshal SLA enfɔsmɛnt mɔdyul.

Hubnity sɔpɔt PDF ɛn CSV ɛkspɔt fɔ ripɔt data we de, we mek apruvɛd rekɔd dɛn izia fɔ muv go na payrol ɔ opareyshɔnal rivyu wɔkflo.

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